Refund & Return Policy – ZenCortex
At ZenCortex (accessible at https://zencortez.com), we are committed to your satisfaction and trust. If for any reason you are not fully satisfied with your purchase, our 60-day money-back guarantee ensures a risk-free experience.
1. Eligibility for Refund
Refunds are available for purchases made through the official ZenCortex website only.
Requests must be submitted within 60 days of receiving your order.
Refunds are applicable only for unused or partially used products where applicable.
2. How to Request a Refund
Send an email to the address provided with your product or contact our support team at [Insert Contact Email].
Include your order number, date of purchase, and reason for the refund request.
Our team will review your request and process the refund promptly, usually within 5–10 business days.
3. Refund Method
Refunds are issued via the original payment method used at checkout. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.
4. Returns
In most cases, returns are not required to process a refund.
If a physical return is requested, instructions will be provided by our support team.
5. Important Notes
Only purchases from the official ZenCortex website are eligible for a refund.
ZenCortex cannot guarantee refunds for products purchased from third-party sellers.
This policy applies to USA customers; international orders may have different shipping or customs considerations.
